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Introduction

Planning a visit to The Dubai Mall, one of the world’s largest shopping and entertainment destinations? Starting July 1, 2024, the mall will introduce a paid parking system in collaboration with Salik, Dubai’s leading toll-operating company. This move aims to streamline traffic flow and enhance the overall visitor experience. But what does this mean for you? In this comprehensive guide, we’ll break down everything you need to know about the new parking fees, zones, exemptions, and payment methods to ensure a hassle-free trip to The Dubai Mall.


The Branding and Implementation

Following the announcement on June 19, 2024, visitors to The Dubai Mall began noticing Salik signage throughout the premises. These grey and white boards, strategically placed at entrances and near elevators, signaled the mall’s readiness to implement the new system. According to Ibrahim Sultan Al Haddad, CEO of Salik Company PJSC, this initiative is a step toward becoming a global leader in smart mobility solutions. The system eliminates the need for physical barriers, relying instead on advanced cameras and Salik tags to manage traffic and fees seamlessly.

On June 30, security personnel were seen guiding visitors to Salik-operated parking zones, emphasizing the need for an active Salik tag to access these areas. This automated approach ensures a smooth entry and exit process, reducing congestion and improving efficiency.


The new paid parking system applies to specific zones within The Dubai Mall, each catering to different visitor needs:

  • Grand Parking: Ideal for shoppers visiting departmental stores.
  • Cinema Parking: Perfect for moviegoers heading to the mall’s cinema complex.
  • Fashion Parking: Tailored for luxury shoppers exploring high-end boutiques.

These zones are equipped with advanced cameras and Salik tags to monitor and charge parking fees efficiently. However, parking at Zabeel and the Dubai Fountain area remains free, offering visitors alternative options.


Breakdown of the New Parking Fee at The Dubai Mall

Understanding the parking fee structure is crucial to avoid unexpected charges. Here’s a detailed breakdown:

Weekday Parking Rates (Monday to Thursday)

  • 0-4 hours: Free
  • 4-5 hours: AED 20
  • 5-6 hours: AED 60
  • 6-7 hours: AED 80
  • 7-8 hours: AED 100
  • Over 8 hours: AED 200
  • Over 12 hours: AED 500
  • Over 24 hours: AED 1000

Weekend Parking Rates (Friday to Sunday)

  • 0-6 hours: Free
  • 6-7 hours: AED 80
  • 7-8 hours: AED 100
  • Over 8 hours: AED 200
  • Over 12 hours: AED 500
  • Over 24 hours: AED 1000

These rates are designed to encourage shorter visits while accommodating longer stays with incremental charges.


Exemption from the Parking Charges

To ensure accessibility, The Dubai Mall offers exemptions to specific groups:

  • People of Determination: Individuals with disabilities can apply for exemption by submitting the necessary documents to Salik.
  • Emergency Vehicles: Police cars, ambulances, and other emergency transport vehicles are exempt.
  • Salik-Exempt Vehicles: Vehicles already exempt from Salik tolls can park for free in designated zones.

Parking Fee Payment Methods

The Dubai Mall’s parking system is fully automated, ensuring transparency and convenience. Here’s how it works:

  1. Automated Detection: Cameras capture your vehicle’s license plate upon entry.
  2. Time Tracking: The system logs your entry and exit times.
  3. Fee Calculation: Charges are calculated based on duration and deducted from your Salik account upon exit.

Visitors enjoy a grace period of 4 hours on weekdays and 6 hours on weekends, making it easier to manage shorter trips without incurring fees.


FAQs

1. Do Parking Fees Apply to Vehicles With International License Plates?

Yes, all vehicles, including those with international plates, are subject to parking fees.

2. What Happens If My Salik Account Has Insufficient Balance?

You must top up your Salik account through online banking, the Salik app, or kiosks located in the mall to cover the fees.

3. Can I Pay Parking Fees in Cash or by Card?

No, payments are automated and deducted from your Salik account.

4. Are There Special Rates for Holidays or Events?

Special rates may apply during holidays or events. Check the mall’s official website for updates.

5. What If I Exceed the Grace Period?

Additional fees will be charged based on the extra time spent in the parking zone.

6. Do I Receive Notifications Before Free Hours End?

Currently, no SMS notifications are sent. Visitors must track their parking time manually.

7. Can I Use My Salik Balance at Other Malls?

No, Salik balances are only valid for tolls and parking at The Dubai Mall.

8. Is There a Daily Parking Fee Limit?

The maximum daily fee is AED 1000. Confirm details on the mall’s website or with customer service.


Conclusion

The introduction of paid parking at The Dubai Mall marks a significant shift in how visitors navigate this iconic destination. By understanding the fee structure, zones, and payment methods, you can plan your visit more effectively and avoid unnecessary costs. Remember to utilize free parking areas like Zabeel and the Dubai Fountain, and consider visiting during off-peak hours to save on fees. For more insights into life in Dubai, explore the Property Finder Blog and stay informed about the latest updates.